Portfolio  ·  Chicago · 2026

Experience Strategy & Creative Direction

I build the systems and surfaces that help senior leaders make their highest-stake decisions, at the intersection of brand, AI, and immersive CX.

Selected Work

Five case studies

About  —  Chicago · 2026

The practice behind the work.

Lusine Vartan
Lusine VartanChicago · 2026

I bring structure to ambiguity — turning complex, high-stakes problems into clear systems leaders can act on.

Most of my work sits between leadership, design, and operations — framing problems, structuring decisions, and making the path forward concrete.

Background: design, practice-building, post-acquisition integration, and now an EMBA to sharpen the business side.

Education

  • UVA Darden · EMBA · 2027 · Forté Fellow
  • MICA · BFA Graphic Design · Dean’s List · Talent Award

Recognition

  • DHS S&T Digital Wallet UI/UX Challenge · 2021 Winner
  • Lettering & Type · published 2009
  • Art & Design Magazine · published 2008

Certifications

  • AI for Business · Augment Business School, 2026
  • Advanced Figma · Design Labs, 2024
  • Product Management · UVA, 2024
  • Customer Experience · UVA, 2024
  • Brand Management · University of London, 2023
  • UX · Nielsen Norman Group, 2022
  • Diversity, Equity & Inclusion · Univ. of South Florida, 2022
  • Open, Honest & Direct Leader · Raise the Bar, 2020

Federal & Enterprise

  • U.S. Department of Homeland Security
  • Customs & Border Protection · USCIS · TSA
  • Department of Defense · FEMA · USDA
  • Visa · BlackRock · Fannie Mae
  • Duke Cancer Institute · Artisan Analytix

Contact  —  Chicago · 2026

Let’s talk.